All Categories - Sema Ventures, LLC

2025年2月15日 · Customer Strategy,Business Philosophy,Customer Experience,Journey Mapping
Customer journey mapping is an essential practice for any business that wants to understand,...
2025年2月4日 · Customer Experience,Business Philosophy
If you know me, you know I love a well-crafted and intentional customer touchpoint—whether it’s...
2025年1月29日 · Personal,Reflection
I had the honor of presenting the team at the Citizen Potawatomi Nation Eagle Aviary with an...
2024年12月3日 · Customer Strategy,Business Philosophy,Customer Experience
You onboard your employees (we hope), but do you onboard your customers? Many companies focus...
2024年11月2日 · Reflection,Customer Experience,Journey Mapping,Business Philosophy
Stepping into my first fractional CXO role has given me a new perspective on my own services—so...
2024年9月9日 · Personal,Reflection
A name carries weight. It should mean something, spark curiosity, and set the tone for what’s to...
2024年3月21日 · Customer Experience,Reflection,Business Philosophy,Customer Strategy
It's easy to get distracted with the ever evolving cadence of new strategy directives, metrics,...